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2017_AEGIS_Reinspection_Report

SUMMARY OF JUDGEMENT The summary incorporates feedback from both Lead and Supporting Inspectors and is supported by evidence and comments included within the Stage Two Assessment Framework. Bright World are a highly efficient guardianship organisation that benefits from the ambitious vision and clear direction provided by the Directors. At all levels staff have clearly defined roles that they undertake in a highly professional manner. Robust systems and procedures are well-embedded, with a particular strength being the online portal that provides necessary information for staff, Homestays, students and parents. The use of Local Coordinators and Guardian Care Managers ensure that suitable support and regular communication is provided for students, parents, schools and the Homestay families. Excellent arrangements for travel are in place, with due care and attention paid to ensuring that all parties are aware of the arrangements in a timely fashion. This view was shared by schools during the Supporting Inspector’s visits and through the questionnaire results, where the organisation of travel arrangements was identified as a significant strength. Safeguarding is taken very seriously by Bright World, with a designated director for safeguarding who has extensive experience in this field. Safer recruitment practice is fully embedded and an excellent system is in place whereby if there are any outstanding recruitment checks, students cannot be placed in homes. Homestays are made aware of the fact that any visitors staying at the house when a student is present is required to undergo a DBS check. The safeguarding policy is to up to date and contains the necessary detail, including who to direct concerns to and the different type of abuse. Suitable training has been undertaken by the designated person and all staff and local coordinators, and Homestays receive access to online certificated training provided by the Local Safeguarding Children Board. It would be beneficial for the Guardianship Organisation to consider creating a record of when Homestays have completed this training as currently there is no requirement for families to prove that the they have undertaken the online training. The Supporting Inspector found host family homes to be of a consistently high standard. Bright World provides host families with health and safety guidance, including for gas checks, insurance, smoke and carbon monoxide detectors, although some of the homes visited did not have in date gas checks, or carbon monoxide alarms fitted where they were necessary. Bright World have recognised the need for local coordinators to gather and record information about the provision of these on their annual visits, so that they can ensure that all necessary precautions are in place prior to a student being placed in the home, and as a result training is being arranged to ensure that these checks are undertaken with suitable rigor. Reports are written following initial and annual visits, and these are scrutinised by the head office staff to ensure that any issues are promptly addressed. The recently introduced ‘spot checks’ provide further reassurance to parents that standards are monitored and that homes are suitable for students. Bright World take great pride in delivering excellent customer service, and aim to respond swiftly to any parental communication.


2017_AEGIS_Reinspection_Report
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