• A telecomms company brought us in to do some customer service training.
They liked us so much we stayed for six months, helping out with a
fundamental business review.
Whatever your requirements in the customer service area – one-to-one coaching,
mystery shopping, process mapping, consultancy, reviewing your service standards,
writing a customer service charter, reviewing your performance measures,
preparing your customer service job descriptions, devising a customer service
competency framework, etc, etc, etc – we’ve almost certainly got the right person
on our team who could help you. And if we haven’t, we’ll be the first to say so. Just
ask the question!
Call us on 01582 463464 19